Shipping Policy

Shipping Policy


Once the order is placed they are being processed within 24 hours. Customers can place their orders on Saturday and Sunday as well as on public holidays. But, the shipping will commence on the next day only. Once the product is dispatched for shipment, the customers are notified by an email which contains the tracking code as well as the product details. There are two types of options that are provided to the customers. One is post registered and another is EMS express shipment.
The post registered one takes around 18-20 business days to deliver while the EMS express (trackable) required 8-10 business days. We firmly believe in keeping our promise that is made to our customers. We ensure that the delivery of the medicines is made on time. however if the delivery is not made in the intended time due to some fault from our side then you are eligible for claiming a total refund as per our refund policy. We are the innovator when it is a matter of faster shipping across the globe. And it is possible for those clients who provide us with correct shipping address.
Here are the points by which we ship the products and do a pin point delivery to our customers.

  • The products which are being shipped by HealthKartRx.com have tracking code along with it. The same code is being sent to the customers via email. By using this tracking code the customers can keep a trace of their ordered goods.

  • Products will be dispatched only to the physical address. We do not send products to P.O box numbers.
  • Order that values above $250 shall be sent by express shipment and will be free of charge
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  • We shall not take any responsibility of shipping to the wrong address hence the customers are advised to double check the address they feed.
  • The products are dispatched only after receiving a final verification from our client. An email is sent to them once the products are being dispatched from our side.

  • Our clients can contact with us by the medium of email or calling on the toll free number.