Terms & Conditions

1. Acceptance of Terms

By accessing and using this platform, you accept and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our services.

2. Service Description

Pharma Platform is an online pharmacy inquiry platform that:

• Provides information about pharmaceutical products
• Facilitates product inquiries
• Connects customers with quality medicines
• Offers customer support via phone, email, and WhatsApp

3. User Eligibility

To use our services, you must:

• Be at least 18 years of age
• Provide accurate and complete information
• Have the legal capacity to enter into binding contracts
• Comply with all applicable laws and regulations

4. Prescription Medicines

For prescription-required medicines:

• Valid prescription from a registered medical practitioner is mandatory
• Prescription must be in English and properly signed
• We reserve the right to verify prescriptions with the prescribing doctor
• Self-medication without proper prescription is strictly prohibited

5. Pricing and Payment

All prices displayed are indicative and subject to confirmation:

• Prices may vary based on location and availability
• Final prices will be confirmed at the time of purchase
• We reserve the right to change prices without prior notice
• Payment terms will be communicated during order confirmation

6. Order Cancellation and Refund

• Orders can be cancelled within 24 hours of placement
• Once shipped, orders cannot be cancelled
• Refunds are subject to our refund policy
• Damaged or incorrect products will be replaced free of charge

7. Privacy and Data Protection

We are committed to protecting your privacy:

• Personal information is kept confidential
• Data is used only for processing inquiries and orders
• We do not share information with third parties
• Advanced encryption technology protects your data

8. Limitation of Liability

Pharma Platform is not liable for:

• Adverse effects from medicine use
• Delays due to circumstances beyond our control
• Product unavailability
• Customs confiscation of parcels

9. Intellectual Property

All content on this platform is the property of Pharma Platform:

• Content, images, and logos are protected by copyright
• Unauthorized use is prohibited
• Written permission required for content reproduction

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the platform after changes constitutes acceptance of the modified terms.